Company & Job Overview
A globally established multinational company specializing in the design and manufacturing of high-grade electronics and electro-mechanical solutions is seeking a Key Account Manager. The company serves innovative OEMs across the Industrial, Medical, and Transportation sectors, delivering cutting-edge solutions that drive disruption and transformation in their respective industries.
Key Responsibilities
Serve as the voice of the customer within the organization, ensuring their requirements are clearly communicated across departments and that the Customer Service Policy is consistently applied.
Develop and maintain Customer Account Development Plans, meeting agreed sales and profitability targets.
Review Customer Satisfaction Survey results and take corrective actions where necessary.
Host customer visits, prepare impactful presentations, and travel as needed to maintain strong client relationships.
Manage quotations, gather pricing feedback, and lead price negotiations.
Collaborate with the materials sourcing team to resolve customer-related sourcing challenges.
Oversee new product introduction (NPI) activities and conduct regular project reviews to ensure milestones are met; prepare progress reports for both customers and internal stakeholders.
Prepare business forecasts and contribute to strategic planning.
Work with sourcing managers to implement effective cost reduction programs for customers.
Facilitate cross-functional collaboration to support customer needs.
Conduct internal business reviews to ensure alignment with customer expectations.
Key Requirements
Strong interpersonal and communication skills, with the ability to engage effectively at all levels—including senior management, customers, suppliers, and factory personnel.
Proven experience in project management, business analysis, and sales.
Excellent command of English, both written and spoken.
A degree in Electrical, Electronic, or Mechanical Engineering is preferred.
Minimum of 2 years’ experience in contract manufacturing, particularly in electronics or plastic injection molding.
Knowledge of tool making and molding is a plus.
Benefits
Flexible working hours
Competitive salary package
Comprehensive benefits
Career growth opportunities
Positive and collaborative work environment