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KOREAN SPEAKING GLOBAL SERVICE DESK

役職名: KOREAN SPEAKING GLOBAL SERVICE DESK
雇用形態: Permanent
勤務地: Federal Territories - Kuala Lumpur
職種:
業種: コールセンター/カスタマーサービス
給与: Basic + Allowances
求人ID: 42802
お問い合わせ情報: Mandy Lo
お問い合わせ先: mandy.lo@jac-recruitment.com
掲載日: 約2ヶ月 前

Job Description

  • To Provide support to end users in Korea Market via phone calls, e-mails, live chat.
  • Knowledge in technical skills in hardware, MS Operating Systems, Network, Remote Connectivity, and process knowledge to ensure quality in all the Global Service Desk business, infrastructure support and documentations.
  • Monitor queues for ticket misroutes, unresolved, or those requiring deep investigations
  • Assist team with other duties required to maintain the call center operates smoothly

Requirements

  • Degree holder in any field are welcomed.
  • IT Major will be an added advantage.
  • FRESH GRADUATES can also be considered.
  • Good command in both English & Korean languages.
  • Korea & Malaysia nationality applicants are both welcomed.