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KOREAN SPEAKING GLOBAL SERVICE DESK

ポジション名: KOREAN SPEAKING GLOBAL SERVICE DESK
雇用形態: Permanent
勤務地: Federal Territories - Kuala Lumpur
職種:
給与: Basic + Allowances
開始日: 04 Apr 2019
リファレンス: en-42803
担当者名: Mandy Lo
連絡メールアドレス: mandy.lo@jac-recruitment.com
求人公開日: April 04, 2019 15:19

求人要項

Job Description

  • To Provide support to end users in Korea Market via phone calls, e-mails, live chat.
  • Knowledge in technical skills in hardware, MS Operating Systems, Network, Remote Connectivity, and process knowledge to ensure quality in all the Global Service Desk business, infrastructure support and documentations.
  • Monitor queues for ticket misroutes, unresolved, or those requiring deep investigations
  • Assist team with other duties required to maintain the call center operates smoothly

Requirements

  • Degree holder in any field are welcomed.
  • IT Major will be an added advantage.
  • FRESH GRADUATES can also be considered.
  • Good command in both English & Korean languages.
  • Korea & Malaysia nationality applicants are both welcomed.