Job Responsibilities:
- Establish and nurture strategic relationships with customers to understand their needs and expectations.
- Provide support for day-to-day operations and shipments, ensuring customer satisfaction.
- Collaborate and coordinate with cross-functional teams to achieve delivery commitments and meet customers' scorecards, On Time Delivery targets, and inventory goals.
- Work closely with teams to address challenges and ensure timely project completion.
- Review customer demand forecasts and conduct risk assessments to manage potential constraints/challenges and resolve material supply constraints to support customer requirements.
- Monitor program and project activities, ensuring effective communication and facilitating on-schedule and within-budget completion.
- Compile reports for management review to provide insights into program progress.
- Manage backlog and prioritize customer needs while identifying new business opportunities.
- Allocate resources effectively to ensure seamless operations and successful program execution.
- Analyse data and compile reports for management review, offering valuable insights and recommendations.
- Undertake any other related program or project management tasks assigned.
Job Requirements:
- Bachelor’s degree in business or engineering preferred.
- Possess 5 + years of relevant experience in Program Management and Planning, preferably within Semiconductor-related industries.
- Certified Project Management Professional (PMP) certification is an added advantage.
- Demonstrate excellent stakeholder management, influencing, and problem-solving skills.
- Knowledgeable in MRP, Oracle, and Agile systems.
- Advanced Excel knowledge.
- Ability to learn / understand the supplier’s business and manufacturing processes, technology sourced, and product families.
- Ability to concisely communicate escalations, requirements and issues to suppliers, stakeholders, peers, upper management, and customers with clarity.
- Strong interpersonal, written, and verbal communication skills
- Self-motivated, proactive, detail oriented, hands-on and results driven.
- Ability to influence cross functional teams including technical decision makers.
- Strong knowledge of all aspects of purchasing, supplier selection, cost analysis and negotiation.
- Work independently in fast paced environment.