Incorporated in February 1996, this Japanese organization specializes in generating renewable energy. The company provides a diverse range of products, including drives, inverters, semiconductor devices, sensors, transmission systems, factory automation solutions, and equipment upgrade services.
Responsibilities:
Propose effective solutions based on diagnostic findings.
Perform routine servicing, troubleshooting, and commissioning tasks.
Attend site meetings and provide necessary clarifications.
Offer technical support and training to customers.
Prepare detailed service reports and documentation.
Travel to various sites to provide product support.
Participate in team meetings and facilitate cross-department communication.
Ensure smooth project deliveries.
Adhere to OSHA safety standards.
Conduct onsite and online troubleshooting for company's products.
Job Requirements:
Proficiency in English and Malay (Mandarin is an advantage).
Degree in Electrical & Electronic Engineering or a related field.
1-2 years of experience (service engineering experience is a plus).
Proficient in reading engineering drawings, wiring, and using measuring and analysis equipment.
Strong understanding of safety standards and practices.
Excellent troubleshooting and problem-solving skills for complex technical issue.
Proactive, self-motivated, and able to work independently under pressure and meet deadlines.
Strong communication and interpersonal skills to effectively engage with clients.
Valid driver's license and willingness to travel to client sites.
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