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Client Engagement Specialist (Education Industry)

Job title: Client Engagement Specialist (Education Industry)
Location: Kuala Lumpur
Specialisation: Hospitality & Tourism
Salary: MYR 48,000 - 60,000 (Annual)
Reference: PR/156416
Contact details: Angelina Linggi
Contact email: angelina.linggi@jac-recruitment.com
Job published: January 23, 2024 09:54
COMPANY OVERVIEW
A rapidly growing leisure and hospitality service provider located in Kuala Lumpur is looking for a talents with client and vendor relationship specialist to take charge of the tour operation activities to be part of their team. You will be engaging with the existing clients/vendor, handling the tour planning and itinerary activities with high professional and sufficient way to ensure that the tour activities to be executed in correct and timely manner.

JOB RESPONSIBILITIES
  • Engage and maintain strong relationships with educational institutions, key stakeholders, and partners.
  • Identify opportunities for upselling or cross-selling relevant educational solutions to meet client needs
  • Plan tours, including constructing and managing itineraries.
  • Create and monitor costing and quotations.
  • Maintain and update operational checklists.
  • Coordinate with ground operators for booking and managing tours in Japanese.
  • Assist in communication with Japanese government offices.
  • Translate documentation.
  • Handle operational documentation.
  • Lead tours in various regions such as Japan, South Korea, Australia, South East Asia, and others.
JOB REQUIREMENTS
  • Fluent Japanese communication as the role is required to liaise with their Japan HQ and clients (customer facing business conversation level), preferably minimum JLPT N2 level (good to have)
  • Proactive and adaptable to varying working hours and tasks
  • Experience living in Japan or working in a Japanese organization
  • Able to travel to Japan for business trips frequently (monthly basis)
 
 
Apply online or feel free to contact me directly for more information about this opportunity. Due to the high volume of applicants, we regret to inform that only shortlisted candidates will be notified. Thank you for your understanding.