Job title: CONSULTING ENGINEER [ST2182-19]
Contract type: Permanent
Location: Malaysia
Industry: Automotive
Start date: 11 Jun 2021
Job Reference: 46160
Contact details: Stephanie Yen
Contact email:
Contact-phone: +60 3 2202 1000
Job published: 3 days ago

Job Responsibilities

  • Customer Support
    1 Verify customer drawing, and propose the proposal
    2 Invite customer come to TC, webinar and events
    3 Provide consultation and product verification based on solution proposal
    4 Assist in defining appopriate products to customer
    5 Liaise with Japanese to resolve technical issues relating to technical, software etc
    6 Correspondence for customer service call or inquiry.
  • Sales Support
    1 Provides presales and post sales services to support the sales team
    2 Develop project plans schedule costs and budgets with Sales and Engineering Team
    3 Provides machine demonstration/presentations to customer based on CAD/CAM intergrated solution and machine operation 4 Routine visiting to customer to promote tooling, software version
  • Customer Onsite Support
    1 Software - re-training, troubelshooting & maintanance.
    2 New Software Delivery - conduct software training for software
    3 New Machine delivery - support service for machine installation, setup & training
  • KL Technical Center Management - collaborate with Sales Admin
    1 Machine layout, delivery, installation plan
    2 Machine utilities (power, air, gas)
    3 Machine condition check
    4 Material stock check and inventory list
    5 Sample layout, poster and one voice sheet display
  • Event
    1 Monthly event theme planning
    2 Conducting event/technical seminar periodically
    3 Event slide review and reheasal meeting
    4 Preparing machine sample
  • Reporting
    1 Review monthly result and make action plan

Job Requirements

  • Degree in Engineering or quivalent
  • At least 2 years working experience in related to Technical Sales
  • Able to work under minimum supervision
  • Good Team player
  • Possess own transport
  • Willing to travel within Malaysia