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Customer Service Executive

Job title: Customer Service Executive
Location:
Specialisation: Logistics and Supply Chain
Salary: MYR 36,000 - 42,000 (Annual)
Reference: PR/157281
Contact details: Charmaine Loo
Contact email: charmaine.loo@jac-recruitment.com
Job published: May 14, 2024 13:28

Customer Service Executive
A rapidly growing company (Logistic industry) in Georgetown is looking for Customer Service role to be part of their team. You will be a key part of helping the business to provide exceptional customer service by addressing inquiries, resolving issues, and offering information about products and services. 


Main responsibilities of the Customer Service role    

  • Respond to customer inquiries via phone, email
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits, and follow up to ensure resolution.
  • Troubleshoot customer issues and provide clear and concise solutions.


Key Requirement

  • Bachelor's Degree / Diploma in Business Studies or related field
  • Excellent communication and presentation skills.
  • Able to multitask, prioritize, and manage time effectively.


Benefits

  • Medical Insurance
  • Career Growth


If this opportunity sounds of interest to you then please send your resume to the quick apply button at the bottom of this page.