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Field Application Engineer

Job title: Field Application Engineer
Location: Pulau Pinang
Specialisation: Semiconductors
Salary: MYR 84,000 - 120,000 (Annual)
Reference: PR/158981
Job published: May 05, 2025 08:31
Work Arrangement: Onsite

Company and Job Overview 
A Singapore-based company specializing in manufacturing and repairing engineering and scientific instruments is expanding its team and seeking multiple Field Application Engineers to join its pioneering group. This role offers a unique opportunity to work closely with clients worldwide, providing technical expertise, product demonstrations, and hands-on support to ensure the seamless integration of cutting-edge engineering solutions.
 

Key Responsibilities

  • Provide technical support, installation, calibration, and troubleshooting for engineering and scientific instruments.

  • Conduct product demonstrations and training sessions to educate customers on optimal usage and applications.

  • Collaborate with clients to assess their needs and deliver tailored technical solutions.

  • Travel globally to support customers, resolve technical challenges, and enhance product adoption.

  • Act as a liaison between customers and internal R&D teams, offering insights for product enhancement.

  • Maintain comprehensive documentation of support cases, customer interactions, and field reports.
     

Key Requirements

  • Bachelor’s degree in Engineering, Physics, or a related discipline.

  • At least 3 years of experience in field application engineering or technical support within the manufacturing or scientific instruments sector.

  • Strong understanding of engineering and scientific instruments, including troubleshooting techniques.

  • Excellent presentation, communication, and interpersonal skills to engage with global clients.

  • Willingness and ability to travel internationally (up to 50% of the time).

  • Analytical and problem-solving mindset for diagnosing technical issues and delivering effective solutions.

  • Proven ability to work both independently and collaboratively within cross-functional teams.
     

Benefit

  • Global exposure and the opportunity to work with industry-leading professionals.

  • Career growth within a pioneering team in manufacturing and repairing engineering and scientific instruments.