Company information:
A client from manufacturing industry is looking for a Human Resource Operation Manager role, based in Shah Alam.
Key Responsibilities:
HR Operations Management
- Oversee all aspects of HR operations, including but not limited to, recruitment, onboarding, performance management, employee relations, compliance, and HRIS administration.
- Effectively manage existing/propose new HR policies and procedures which are consistent with the objectives of the organization.
- Streamline HR processes and workflows to improve efficiency and effectiveness.
- Manage employee data and records, ensuring accuracy and confidentiality.
- Contribute to the development of operational frameworks based on these strategic plans and execute on these in collaboration with HR-SEA.
ii) Partnering with the Business Leaders
- Provide professionally-sound solutions to problems which are sensitive to the organisation’s needs in each country, while keeping in mind company's values, culture and any relevant employment law
- Take ownership and drive Group HR initiatives such as Global Performance Management (GPM), Professional Development Day (PDD) etc to ensure it is effectively understood and properly executed.
- Be the HR professional contact point for all people management issues to the Business Area (BA) Management teams in SEA
Employee Relations and Compliance
- Handle employee relations issues in a timely and professional manner, ensuring compliance with company policies and procedures as well as relevant employment laws and regulations.
- Conduct investigations into employee complaints or grievances and recommend appropriate resolutions.
- Stay abreast of changes in employment laws and regulations and ensure organizational compliance.
HCM System
Oversee accuracy and update of the following key processes in the HCM system:
- New Hires (Employees and Contractors) / Rehires in the HCM system
- Separations (Employees and Contractors) via MSS
- New Positions / New Organizational Units - via MSS
- Cost Center Changes
- Benefit Enrollments / Terminations - via ESS
- Personal Data Changes - ESS
v) Compensation & Benefits (C&B)
- Review benchmarks and market data of salary bands for all key positions at regular intervals.
- Ensure current C&B framework is competitive and make suggestions for improvement.
Payroll
- Oversee the payroll function and ensure all payroll related activities are coordinated on a timely basis.
- Verify payroll data and bank file for authorizer approvals on a monthly basis based on agreed timelines.
- Run HCM Interfaces and Sage (payroll system) reports as required.
Organization Development
- Recommend strategies and lead initiatives to engage employees, foster team collaboration, retain talent and recognize and reward success in the region.
- Work with the BA Management team in developing a solid leadership pipeline/succession plan leveraging on the PDD (Succession planning) toolkit.
- Function as the change driver/champion to implement positive changes in all new/on-going organization development effort.