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Inside Sales/ B2B Telesales (Lab Instrument)

Job title: Inside Sales/ B2B Telesales (Lab Instrument)
Location: Shah Alam
Specialisation: Business Process Outsourcing & Global Business Service
Salary: MYR 48,000 - 60,000 (Annual)
Reference: PR/157190
Contact details: Shuya Looi
Contact email: shuya.looi@jac-recruitment.com
Job published: April 24, 2024 16:29
Company Benefits
  • 13.5 months contractual bonus
  • Insurance
  • Medical benefits
  • Dental benefits
Job Responsibilities
  • Grow target accounts and consistently build telesales accounts' pipelines.
  • Qualifying telesales database and updating CRM system.
  • Establishing new telesales accounts by identifying potential customers; planning and organizing telesales call schedules.
  • Identifying current and potential customer requirements by establishing personal rapport and understanding key requirements.
  • Support Business Area Manager in execution of telesales marketing campaigns, leads generation and pipeline management.
  • Effectively deliver high quality solutions to suspects, prospects and customers.
  • Attune to market/competition movements and leverage the information to build market presence.
  • Determine improvements by analysing cost-benefit ratios of equipment, supplies, or service applications in customer environment.
  • Prepare cost estimation with related customer documents.
  • Gain customer acceptance by explaining or demonstrating cost reductions and operational improvements.
  • Maintaining records of customer communication and telesales activity in our CRM system.
Job Requirements
  • Degree in Science preferable in Chemistry/Chemical Engineering or related field
  • Proven with at least 1-2 years' experience as telesales or other sales/customer service role.
  • Instrumentation/Laboratory telesales and/or technical experience would be preferred.
  • Able to network across all levels and work well in a fast-paced environment.
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