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IT Account Manager

Job title: IT Account Manager
Location: Kuala Lumpur
Specialisation: Information Technology
Salary: MYR 96,000 - 96,000 (Annual)
Reference: PR/159526
Job published: September 19, 2025 11:13
Work Arrangement: Onsite


As a visionary and successful company, we specialize in delivering value-added services to a diverse and expansive client base. Our team comprises highly qualified professionals with over a decade of experience in the IT industry, bringing deep expertise and advanced skill sets to every project

Job Responsibilities  

  • Develop and execute effective sales strategies to drive revenue growth and support overall business objectives.

  • Identify new market opportunities and contribute to the development of go-to-market plans.

  • Lead, mentor, and inspire the sales team to consistently achieve and exceed targets.

  • Provide regular coaching, performance feedback, and implement improvement plans when necessary.

  • Conduct performance evaluations and foster a high-performance culture.

  • Build and nurture strong, long-term relationships with key clients.

  • Understand client goals and challenges to deliver tailored solutions that drive satisfaction and retention.

  • Act as the primary point of contact for client inquiries, escalations, and strategic discussions.

  • Identify upselling and cross-selling opportunities within existing accounts.

  • Develop and maintain strategic account plans to maximize revenue potential and client value.

  • Collaborate with internal teams to align solutions with client needs.

  • Develop a deep understanding of the company’s products and services to effectively communicate their value.

  • Stay informed on industry trends and competitor offerings to maintain a competitive edge

  • Work closely with the sales team to accurately forecast revenue and client needs.

  • Prepare and present regular reports on account performance, pipeline status, and strategic initiatives to senior management.

 

Job Requirements

  • Bachelor’s degree in business, Sales, or a related field.

  • At least 2 years of experience in account management, ideally within the ICT or technology sector.

  • Strong knowledge of Cybersecurity, Infrastructure Networking, Cloud Solutions, and Data Server Solutions is highly advantageous.

  • Proven track record of consistently meeting or exceeding sales targets.

  • Excellent communication, negotiation, and interpersonal skills.

  • Demonstrated leadership abilities with experience in managing and motivating teams.

  • Strong analytical and problem-solving skills, with a proactive and results-driven mindset.



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