IT MANAGER [AL2515-14]

Job title: IT MANAGER [AL2515-14]
Contract type: Permanent
Location: North - Penang
Industry: Manufacturing
Salary: 7000.00 - 12000.00
Start date: 19 Mar 2021
Job Reference: 45684
Contact details: Adelene Lum
Contact email:
Contact-phone: +60 4 296 0610
Job published: 11 days ago


  • Provide IT infrastructure and End user support (Server & Network).
  • Drive IT infrastructure projects (Cloud & database support and maintenance).
  • Manage network monitoring/maintenance/upgrade, server & network related troubleshooting, data backup solutions, security & risk assessment.
  • Plan the security operations control and processes.
  • Act as Project Manager to lead projects by contract negotiation, vendors and teams across locations to complete assigned projects on budget and schedule.
  • Provide technical guidance to engineers and team members.
  • Work closely in onshore/offshore IT team members for incident, problem and change management and fast trouble shooting with high quality resolution.
  • Work closely with the business unit and solution leaders to better understand the requirements and ensure delivery quality and timeline.
  • May need to work outside normal office hours to support operations or change management activities.


  • Bachelor Degree in Computer Science or related fields.
  • Experience in incident, problem and change management processes in a team lead capacity.
  • ITIL foundation certificate would be a plus.
  • 8 years’ experience in IT Infrastructure design & support.
  • Familiar with Cloud services and Database support & maintenance.
  • Strong sense of responsibility, good communication skills, able to coordinate various resources and achieve common goals.
  • Excellent communication skills in both Chinese and English and interpersonal skills.