Main Job Responsibilities:
- Accountable for closing customer inquiries regarding products/services, customer accounts and providing additional clarifications as requested by customers.
- Responsible for adding/updating/reviewing rich media functionality in online advertisement.
- Address issues or tasks assigned to them through ticketing systems, via Chat, Email, or Phone channels.
- Creates layout templates, gallery uploads, component testing, functionalities testing, builds dynamic display ads, etc.
- Assigned to relatively simpler Rich Media workflows.
Job Requirements:
- Min Diploma holder, Bachelor’s degree preferred.
- Experienced in Customer Support / Technical Support will be added advantage.
- Must be good in English with fluent Japanese (Equivalent to N2 and above)
- Have basic understanding on HTML and Java will be added advantage.
- Experience in PHP/CSS/CSS3/Debugging tools will be added advantage.
Perks:
- Fixed working schedule Mon-Fri 9am -6pm.
- Office Location: KL Sentral (easily accessible to LRT, MRT, Monorail & KTM).
- Global working culture.
Apply online or feel free to contact me directly for more information about this opportunity.
Due to the high volume of applicants, we regret to inform that only shortlisted candidates will be notified. Thank you for your understanding.
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