Company Background: BPO company
We are seeking a dedicated and detail-oriented Receivables Management Specialist to join our dynamic team. The successful candidate will be responsible for overseeing various aspects of receivables management, ensuring efficient collections, incident resolution, and strategic planning.
Job Description:
Deliverables – Receivable management
1. Collections Management
2. Collections Strategy
3. Collections: Incident Submission
4. Credit Hold (Collections)
5. Get paid tool management.
6. Dunning
7. Payment Plan (Collections Team)
8. Pre-payment Management
9. Termination
10. Customer Account Reconciliations
11. Refunds Management
12. Disputes and Escalations Management
13. Collections Engagement
14. Crisis (Management Collections)
15. Forecasting
16. Collections Reporting
17. Withholding Tax Management
18. Credit Clearance
19. Bankruptcy
20. Do Not Call (DNC)
21. Customer Statements
Deliverables – Receivable management
1. Collections Management
2. Collections Strategy
3. Collections: Incident Submission
4. Credit Hold (Collections)
5. Get paid tool management.
6. Dunning
7. Payment Plan (Collections Team)
8. Pre-payment Management
9. Termination
10. Customer Account Reconciliations
11. Refunds Management
12. Disputes and Escalations Management
13. Collections Engagement
14. Crisis (Management Collections)
15. Forecasting
16. Collections Reporting
17. Withholding Tax Management
18. Credit Clearance
19. Bankruptcy
20. Do Not Call (DNC)
21. Customer Statements
Job Requirements:
- Proven experience in receivables management.
- Have JLPT N2 and above due to require supporting Japan Market.
- Familiarity with tools such as SFDC, GETPAID, and Oracle.
- Strong analytical and problem-solving skills.
- Excellent communication and interpersonal abilities.
- Understanding of financial regulations and compliance.
- Local Malaysian only.
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