To Provide support to end users in Korea Market via phone calls, e-mails, live chat.
Knowledge in technical skills in hardware, MS Operating Systems, Network, Remote Connectivity, and process knowledge to ensure quality in all the Global Service Desk business, infrastructure support and documentations.
Monitor queues for ticket misroutes, unresolved, or those requiring deep investigations
Assist team with other duties required to maintain the call center operates smoothly
- Degree holder in any field are welcomed.
- IT Major will be an added advantage.
- FRESH GRADUATES can also be considered.
- Good command in both English & Korean languages.
- Korea & Malaysia nationality applicants are both welcomed.