Connecting...

KOREAN SPEAKING GLOBAL SERVICE DESK

Job Title: KOREAN SPEAKING GLOBAL SERVICE DESK
Contract Type: Permanent
Location: Federal Territories - Kuala Lumpur
Specialisation:
Industry: Call Centres & Customer Service
Salary: Basic + Allowances
Job Reference: 42802
Contact Details: Mandy Lo
Contact Email: mandy.lo@jac-recruitment.com
Published: 17 days ago

Job Description

  • To Provide support to end users in Korea Market via phone calls, e-mails, live chat.
  • Knowledge in technical skills in hardware, MS Operating Systems, Network, Remote Connectivity, and process knowledge to ensure quality in all the Global Service Desk business, infrastructure support and documentations.
  • Monitor queues for ticket misroutes, unresolved, or those requiring deep investigations
  • Assist team with other duties required to maintain the call center operates smoothly

Requirements

  • Degree holder in any field are welcomed.
  • IT Major will be an added advantage.
  • FRESH GRADUATES can also be considered.
  • Good command in both English & Korean languages.
  • Korea & Malaysia nationality applicants are both welcomed.