O2C Order Management Operation Manager

COMPANY OVERVIEW
A rapidly growing shared service industry company located in Selangor is looking for a career minded talent with great leadership skills to manage a big team for Order To Cash function. You will be a key part of helping the business in delivering consistent KPI, and meets the needs of the order management.

JOB RESPONSIBILITIES

• Ensuring that the order to cash department and order management is consistently meets the needs of the key business stakeholders.
• Oversee operational systems, processes, and infrastructure, and looking for opportunities for improvement.
• Work with the team leaders to help set and meet daily and quarterly goals/KPIs.
• Responsible for designing and delivering the shared services organization’s vision.
• Leading and managing a team of 50 to 60 headcounts of O2C executives/ senior executives.

JOB REQUIREMENTS

• Business level Mandarin and English language skills are vital for external communication and translation (handling stakeholders in China and Taiwan)
• Strong leadership and managerial capabilities
• Minimum 7 years in shared service order-to-cash, order management
• 2-3 years SAP order processing experience
• Open to Malaysian only
• Office location: Shah Alam, Selangor. 5 days a week working from office.