Job title: QUALITY MANAGER [CC1219-03]
Contract type: Permanent
Location: Malaysia
Industry: Engineering
Start date: 14 Jul 2021
Job Reference: 46350
Contact details: Christine Chia
Contact email:
Contact-phone: +60 3 2202 1000
Job published: 22 days ago


  • Improve the Quality level, based on issues and actions to meet internal and external customer needs
  • Ensure conformance and maintenance of Quality Management Systems
  • Lead and direct customer support including problem solving, reporting, and on-site visits.
  • Responsible to guide technical evaluation, analysis, and related data acquisition processes to ensure quality objectives are achieved especially for issues resulting from Sales Company
  • Participate in and contribute towards continuous improvement and key lean manufacturing/production principles and techniques to critical areas of Value Added Service (VAS) and Warehouse
  • Work cross functionally with all departments to maintain the quality operating system to adhere to the ISO9001 standard & Implements established quality systems and procedures
  • Monitor quality performance (or cost-of-quality) and Customer Reject Parts Per Million (RPPM) using analytical methods
  • Supports the application of specialized quality knowledge within the production process, i.e., Production Approval Process (PPAP), Advanced Product Quality Process (APQP), and document control
  • Lead outer third-party inspection.
  • Represents company by interfacing with customers, assisting with internal and external audits


  • Degree in Engineering/ Business Studies
  • At least 5 years of quality experience with Engineering companies
  • Knowledge of ISO 9001 standards, and skilled at process audit
  • Familiar with quality tools: APQP, PPAP, FMEA, SPC, MSA, Control Plan, etc. will be preferred
  • Proven track record and strong Problem Solving skills, such as 8D, 5WHY, Pareto, 6M, etc
  • Good communications skill and leadership skill.
  • Proactive thinking & Positive working attitude, Work in fast paced, collaborative team environment