The company is a leading solutions provider and distributor of specialty chemicals and life science ingredients. They are currently looking for a candidate with Sales Administration experience to support sales team.
JOB RESPONSIBILITIES
- Responsible to undertake the total sales administrative functions, such as preparing and processing sales orders,
- delivery orders, purchase orders and invoicing
- Prepare and update delivery status for submission to customers based on order confirmation from suppliers
- Liaise and follow up with suppliers on delivery enquiries, order status, and other matters
- Ensure prompt collection of payment from customers and proper recording of Cash handling with transporter, dispatch rider and account department
- Attend to customer complaints with professionalism & integrity. Help customer to resolve billing and sales credit issues
- Assist in monitoring incoming and outgoing shipment & shipping documentation
- Ensure landed costing (freight charge, transportation charge, un-stuffing charge etc.) correctly maintain in purchase order
- Communication with partner’s warehouse on delivery / collection, packing list etc.
- Coordination with Transporter to ensure on time delivery to customers
- To obtain a copy of AWB, Sub-Cert from forwarder for all zero rated orders and file accordingly into zero rate files
JOB REQUIREMENTS
- Diploma/ Bachelor Degree in Business Studies/ Administration/ Management
- Required skill(s): MS Office, MS Word, MS Excel
- At least 2 years’ experience in Sales Support experience/ Contact Center/ Customer Service environment
- Possess good interpersonal, communication and customer service skills
Apply online or feel free to contact me directly for more information about this opportunity. Due to the high volume of applicants, we regret to inform that only shortlisted candidates will be notified. Thank you for your understanding.