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Senior Customer Service ( project support / SAP)

Job title: Senior Customer Service ( project support / SAP)
Location: Petaling Jaya
Specialisation: Business Process Outsourcing & Global Business Service
Salary: MYR 48,000 - 60,000 (Annual)
Reference: PR/157404
Contact details: Shuya Looi
Contact email: shuya.looi@jac-recruitment.com
Job published: May 29, 2024 18:32

Job Responsibilities:

  • Support backend operations and manage alerts.
  • Identify and resolve customer queries and issues.
  • Assist with clearance and coordination for service technicians and delivery crews.
  • Ensure smooth delivery and relocation arrangements.
  • Provide administrative support as needed.

 

Job Requirements:

  • Bachelor's degree in business administration, project management, or a related field.

  • Minimum of 3 years of experience in project support or coordination roles.

  • Working experience with SAP System knowledge and good in Microsoft Office such as Excel will be added advantages 

     

  • Strong organizational skills and attention to detail.

  • Excellent communication and interpersonal abilities.

  • Ability to work effectively in a fast-paced environment and manage multiple priorities.

  • Knowledge of project management methodologies and best practices is a plus.

 

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