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Senior Technical Support Executive

Job title: Senior Technical Support Executive
Location: Kuala Lumpur
Specialisation: Engineering & Manufacturing
Salary: MYR 54,000 - 84,000 (Annual)
Reference: PR/156265
Job published: November 10, 2023 12:17
The company is a leading manufacturer and distributor of standard components of Press Die, Plastic Mold and Factory Automation products.
Over the past decade they have developed an exceptionally strong presence and track record in Singapore and within South East Asia region, and continuing to grow at a very rapid pace.

JOB RESPONSIBILITIES
  • Support technical inquiries from customers and propose suitable products
  • Support Sales Team to handle customer’s technical queries or requirement
  • Manage customers’ products claim
  • Liaise with Japan HQ on technical certification
  • Set up and manage technical seminar to reach out to potential customers
  • Prepare technical presentation material for events
JOB REQUIREMENTS
  • Minimum Degree in Mechanical / Mechatronics / Precision / Industrial Engineering
  • At least 5 years (Senior Executive)/ 3 years (Executive) of relevant experience*, field application/design experience preferred
  • Candidates with mechanical design/automation knowledge will have added advantage
  • Proficiency in CAD/CAM, Excel and Powerpoint is a must (Access skill will be preferred)
  • Proactive learning attitude and have a good sense of Kaizen (Improvement)
  • Self-driven, able to work independently as well as a team player
  • Excellent interpersonal and communication skills