Job Responsibilities
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Know and understand the campus strategic directions.
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Define, develop and implement a Quality strategy which contributes to the campus strategic directions.
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Develop an understanding of the workcell business strategy as it pertains to Quality.
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Provide regular updates to BUM, WCM, and Operations Manager on the execution of the strategy.
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Identify creative ways to reduce cost by streamlining processes and systems
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Utilize tools to monitor departmental cost and cost trends, striving continuously to improve value
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Provide feedback to peers (BUMs, WCMs, Functional Managers (FMs) on cost and cost trends.
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Prepare timely forecasts for the department.
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Compare forward forecast results to historical actual results for trend assessment and analysis.
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Drive continuous improvement through trend reporting analysis and metrics management.Assess the adequacy of data gathering methods utilized by the workcells.
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Assure that procedures and work instructions are efficient and not redundant.
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Offer new ideas and suggestions for improvement. Identify and implement new practices and processes that are “best in field.”
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Demonstrate a commitment to customer service; anticipate, meet, and exceed expectations by solving problems quickly and effectively; making customer issues a priority.
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Understand and drive regulatory and compliance certifications as appropriate (i.e. regulatory requirements surrounding ISO9000, ISO14000, QS9000, BABT, TUV). Act as the company’s quality managementrepresentative (QMR).
Job Requirement
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Bachelor's Degree holder with more than 8 years of working experiences including 2 years of supervisory role
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Ability to effectively present information to top management, public groups, and/or boards of director
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Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community