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IT Analyst (Oracle / ERP)

役職名: IT Analyst (Oracle / ERP)
雇用形態: 正社員
勤務地: Kulim
職種: エンジニアリング・製造
求人番号: PR/155180
求人情報掲載日: 2023/05/19 11:53
JOB RESPONSIBILITIES
  • Act as Level 2 support in resolving complex incidents and to provide guidance to Level 1
  • Liaise with global IT counterparts to ensure alignment and awareness of changes
  • Participate in solutioning, blueprinting, creating functional specs, configuring, testing, implementing and providing go live support
  • Work with cross-functional project teams to include relevant module requirements in broader projects
  • Review tickets by frequency and categorization to identify patterns for potential improvements
  • Interface with business partners to understand issues or challenges on hand to derive timely solutions
  • Work with process owners and SMEs to review/improve current processes
  • Document ERP relevant module processes and transactions in support of processes defined by functional unit process owners
  • Perform medium to complex functional configuration tasks for ERP relevant modules to develop prototype solutions to business requirements and to implement fixes, changes, and enhancements
  • Provide guidance in test cases creation and execution of test cases
  • Maintain effective and cooperative working relationships with process owners, functional and technical team members, and users
  • Document processes, specifications, working instructions and solutions to drive the creation of support knowledge base system
  • Performs related duties as assigned
JOB REQUIREMENTS
  • Bachelor’s degree in Computer Science/Information Technology or equivalent
  • Minimum 3 years of work experience with ERP systems (preferably Oracle)
  • Minimum 1 or more ERP full lifecycle implementation
  • Create functional design documentation, software specifications, testing/training scenarios and evaluate business processes for improvement opportunities
  • Ability to review existing systems and tools, and recommend improvement opportunities
  • Good understanding of ERP (Oracle) solutions in the relevant module(s) with integration to external systems such as Rapid Response, WMS Cloud, OTM Cloud, etc.
  • Working experience in the manufacturing or semiconductor industries and the ability to leverage the experience to influence the right decision and implementation based on industry standard best practices
  • Hands on capability in solutioning, blueprinting, creating functional specs, configuring, testing and implementation
  • Demonstrated ability to prioritize and handle multiple issues and tasks simultaneously, whether working independently or with other people
  • Ability to interact with other IT partners and business users to identify improvement opportunities and resolve incidents
  • Good verbal and written communication skills with a strong focus on customer facing interaction, customer service, and presentation
  • Intermediate to advance proficiency in writing queries in ERP, SQL, Crystal or equivalent
  • Intermediate to advance proficiency in MS Office – VISIO, Excel (pivot table, charting, macros)