A global precision manufacturing and contract manufacturing provider specializing in high‑accuracy CNC machining is seeking an experienced Key Account Manager with a strong background in contract manufacturing, preferably within CNC precision machining or high‑precision component production. The ideal candidate will manage strategic customer accounts, drive business expansion, and ensure outstanding customer satisfaction through technical and commercial excellence.
Key Responsibilities
- Manage and grow key customer accounts in contract manufacturing, with emphasis on CNC precision machining.
- Serve as the main customer interface, handling communication, project updates, and issue resolution.
- Understand customer technical requirements and align them with Ferrotec’s manufacturing capabilities.
- Coordinate with engineering, CNC machining, quality, and production teams to meet delivery and quality expectations.
- Lead RFQs, costing, quotations, and commercial negotiations to support business growth.
- Identify new business opportunities, track market trends, and provide insights to improve competitiveness.
Key Requirements
- Bachelor’s degree in Engineering, Manufacturing, Business, or related field.
- Minimum 3–7 years of experience in contract manufacturing, precision machining, CNC components, or related fields.
- Strong understanding of machining processes, tolerances, materials, and manufacturing workflows.
- Proven track record in key account management, project coordination, or technical sales.
- Excellent communication, negotiation, and customer‑facing skills.
- Ability to manage multiple projects and work cross-functionally.
- Willingness to travel to customer sites when necessary.