JOB RESPONSIBILITIES
Provides Shipment Confirmation to Customers and ensures that orders are in ready condition and in correct status before each order status.
Generates Shipment List and acquires proforma invoice, packing instructions and shipping release from customers to release orders for shipment.
Analyses, qualifies, and completes Change Order Requests.
Verifies New Customer accounts and works with Customer Vendor Data Hub team for creation of accounts in the business systems and applies for commercial bonds for the order if needed.
Notifies Customer of Promise Delivery Date with an order acknowledgment and ensures that customer receives their orders on time and shipment commitment targets are met.
Using the language talent, support to SAP Roll-in project for Korean Office (e.g. User training, Data cleansing, Testing)
Support the APAC offices by processing service contract using SAP.
Deliver the operational efficiency in the back-office.
JOB REQUIREMENTS
Bachelor's degree in any field.
Mandatory in Korean and English, both reading (must know how to read Kanji) and speaking.
3-5 years working experience in Administration or Order Management.
SAP order processing experience is preferred.
Learning agility.
Strong attention to detail and accuracy
Good interpersonal skill; approaching, active listening, problem solving and pro-active.
Able to work in Shah Alam.