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Business & Product Operation Analyst (Insurance)

Job title: Business & Product Operation Analyst (Insurance)
Location: Kuala Lumpur
Specialisation: Banking & Financial Services / InsuranceHuman Resources
Salary: MYR 60,000 - 66,000 (Annual)
Reference: PR/160219
Job published: March 04, 2026 09:17
Work Arrangement: Hybrid

JOB RESPONSIBILITIES:

  • Assist in manage the onboarding of new vendors and conduct regular reviews. 

  • Perform basic due diligence checks and review required documents. 

  • Maintain organized records of onboarding and review documentation

  • Track vendors’ creditworthiness and financial stability based on ratings from key rating agencies.

  • Monitor and alert on any negative news, regulatory changes, or significant developments that may impact them.

  • Maintain and update CRM entries for new product launches, commission structure changes, and product training records.

  • Ensure all internal databases are kept accurate and up to date.

  • Manage provider portal access, including onboarding/offboarding updates, maintaining accurate access records, and keeping complete audit trails for all changes.

  • Organize and manage provider agreements and product materials, ensuring proper filing, naming, and version control in SharePoint while supporting efficient document retrieval and governance.

  • Identify process gaps and recommend practical improvements, support the development of automated workflows using Power Automate and related tools

 

JOB REQUIREMENTS:

  • Bachelor degree in Business Administration, finance and banking or any relevant field 

  • Minimum 2–3 years of relevant experience in an administrative, operations, or support function. 

  • Prior exposure to life insurance, financial services, or regulated industries is added advantage

  • Strong working proficiency in the Microsoft 365 / Microsoft Office Suite (Excel, Word, PowerPoint, Outlook).

  • Experience with SharePoint Online for document management, collaboration, and information governance.

  • Ability to work independently with minimal supervision. 

  • Self-driven, resourceful, and solutions-oriented mindset.

 

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