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Field Engineer

Job title: Field Engineer
Location: Penang
Specialisation: Engineering & Manufacturing
Salary: MYR 48,000 - 60,000 (Annual)
Reference: PR/156680
Contact details: Hasmidar Hasan
Contact email: hasmidar.hasan@jac-recruitment.com
Job published: February 13, 2024 09:27
Job Descriptions:
  • Provide highly visible customer support through the performance of on-site installation, as well as overseeing any necessary diagnoses, troubleshooting, service, and repair of complex equipment and systems
  • Perform continual improvement programmes, parts' overhaul, preventive maintenance, modifications and repair works on equipment
  • Serve as company liaison with customer on administrative and technical matters for assigned projects
  • Coordinate logistics arrangements and with customer on equipment related matters
  • Respond to customers’ complaints, provides time to solutions to resolve customers’ issues
  • Monitor the performance of the product, provide regular update report and feedback on customer’s service requests
  • Report common complaints of customers to management in order to address the situation for future reference
Job Requirements:
  • Degree in Electrical/Electronic/Mechanical/Mechatronics Engineering or its equivalent
  • At least 2 years of relevant experience with semiconductor equipment knowledge
  • Strong communication and good interpersonal skills
  • A meticulous, organized and resourceful team player
  • A highly motivated individual who works independently with little supervision
  • Work in cleanroom environment
  • Able to work on shift hours (12 hours – 4 by 3 days shift pattern)