Company and Job Overview
Our client is a technology solutions company, and they are seeking for candidate with the experience in supporting IT operations by managing equipment setup, help desk services, network infrastructure, administrative tasks, and cost-saving initiatives to ensure efficient and secure technology use across the organization.
Working location is in Petaling Jaya.
Job Responsibilities
- Provide operational support for equipment and software installations and configurations.
- Deliver first-level IT help desk support and coordinate issue resolution with internal teams and HQ.
- Manage and maintain network infrastructure, performance, and security in compliance with HQ policies.
- Handle administrative tasks including user account management, documentation, and asset tracking.
- Drive cost-saving initiatives through process improvements and efficient resource management.
Job Requirements
- Diploma or equivalent experience required, with at least 4–5 years in technical support.
- Able to work independently, manage tasks proactively, and resolve user issues efficiently.
- Strong technical skills in Windows environments and intermediate proficiency in MS Office.
- Capable of building professional relationships and communicating effectively across all levels.
- Experienced in handling daily IT operations and executing technology projects.
- To be considered for this role, the relevant rights to work in Malaysia are required. Candidates who require work pass need not apply.
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