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SALES COORDINATOR [CK2431-38]

Job title: SALES COORDINATOR [CK2431-38]
Contract type: Permanent
Location: Central - Selangor
Specialisation:
Industry: Manufacturing
Salary: 3000 - 4000
Start date: 18 May 2021
Job Reference: 46033
Contact details: Christy Ko
Contact email: christy.ko@jac-recruitment.com
Contact-phone: +60 3 2202 1000
Job published: 27 days ago

JOB RESPONSIBILITIES

  • Manage needs of customers through phone and emails
  • Coordinate with internal departments to ensure smooth delivery arrangements until customers’ doorsteps
  • Report to Customer Service HOS and (or) Sales Manager
  • Perform office-based administrative duties whenever required by supervisor
  • Be initiatives on resolving issues and concerns of customers, including operational issues, documentations issues, pricing/invoices queries etc
  • Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution

JOB REQUIREMENTS

  • Possess Diploma or Degree qualifications or equivalent.
  • Basic knowledge on Microsoft Office software
  • Minimum 2-3 years of related working experience
  • Good attitude, enthusiastic, responsible, trustworthy, ethical and goal focused
  • Attentiveness, empathy, patience and consistency, persuasion, professional telephone manners
  • Good mmunication skills with business writing skills
  • Experience in SAP