JOB RESPONSIBILITIES
Responsible for managing, supporting, and servicing the account related needs.
Proactively identify new sales opportunities within a set of assigned Accounts. A set of accounts will be named as the individual comes on board.
Proactively develop relationships with customers and provide relevant support on the customers’ feedback on current and future IT solution needs.
Proactively work with relevant experience to conduct strategic account reviews with all assigned customers on a regular basis to review project, address client concerns and ensure the resolution of issues in a timely manner, with follow-up when appropriate.
Retain accounts through the development of strong relationships with key decision makers and users within an organization.
Accountable for payment collection of all closed deals
Ensure all sales bid submissions meets the company’s business guidelines.
Must continue to develop knowledge on the solution needs of the industry, and have broad awareness of the government environment.
Be able to present ideas well when meeting clients and channel partners.
Be able to create Account plan, strategize and execute the plan.
Required to build a healthy pipeline, and submit weekly sales forecast by monthly and quarterly for current year.
JOB REQUIREMENTS
Possess recognized tertiary or professional qualification, preferably major in computer science, electronics engineering, sales/marketing, business administration.
Minimum 5 years’ experience in sales with proven track records, preferably in the IT Services Industry.
Experience in managing Government / GLC business and customers.
Result oriented and willing to learn new product and technologies supported by the company.
Able to work under pressure and independently without much supervision.
Candidates must be customer-oriented, disciplined, initiative driven and with good personality.
A team player, matured, self-motivated, with good interpersonal and communication skills.
Computer literate.
Good command of spoken and written English and Malay.
Possess own transport and willing to travel.