Senior System Engineer

Reporting to the Group IT Infrastructure Manager and working with fellow members of the IT Teams, the responsibilities include but not limited to:

• Participating, providing, and assisting in the design, UAT and implementation of solutions.
• Hardware and software scoping and planning for business requirements.
• Capacity planning of resources for physical and virtual environments.
• Collaborate with cross-functional teams for project & service delivery, such as global service desk, technical teams and third-party solution providers
• Engage in new and existing business project planning sessions to provide input and align to industry best standards.
• Ensure systems remain stable and requirements are continuously met.
• Ensure business SLAs, deliverables and projects are met timeously
• Co-ordinate software & systems solutions testing and rollouts.
• Remain proactive and responsive to prospective clients and stakeholders.
• Retain and develop strong relationships with business stake holders, delivering strategic insight and advice and industry intelligence, to help them achieve their objectives.
• Provide information and evidence for technical audits and advise on solutions for improvement.
• Determine efficient communication procedures for service delivery teams to relay back to clients for impact of systems