Job Descriptions:
- Provide highly visible customer support through the performance of on-site installation, as well as overseeing any necessary diagnoses, troubleshooting, service, and repair of complex equipment and systems
- Perform continual improvement programmes, parts' overhaul, preventive maintenance, modifications and repair works on equipment
- Serve as company liaison with customer on administrative and technical matters for assigned projects
- Respond to customers’ complaints, provides time to solutions to resolve customers’ issues
- Monitor the performance of the product, provide regular update report and feedback on customer’s service requests
- Report common complaints of customers to management in order to address the situation for future reference
Job Requirements:
- Degree in Electrical/Electronic/Mechanical/Mechatronics Engineering or its equivalent
- At least 2 years of relevant experience with semiconductor equipment knowledge
- Strong communication and good interpersonal skills
- A meticulous, organized and resourceful team player
- A highly motivated individual who works independently with little supervision
- Flexible to work on shift hours (12 hours – 4 by 3 days shift pattern)
- Fresh graduates are encouraged to apply