Key Accountabilities:
- Develop an intimate understanding of the client’s business with a view to identifying/ pursuing new business opportunities across the organization
- Analyze usage patterns and proactively identify new opportunities to further develop the account
- Identify and engage key stakeholders within the client organization
- Builds/ manages/ enhances relationships at all levels across the client organization
- Laise with internal product team(s) to identify/ build innovative solutions within existing solution portfolio
- Provides constructive feedback so as to enable ongoing enhancements of existing products/ development of new solutions
- Formulating/ maintaining Account Plans which includes key components such as overall AC strategy, business outlook, relationship plan/ matrix, and key activities/ actions, etc
- Manage/ coordinate activities with post-sale support teams to resolve outstanding customer issues.
Qualifications:
- Excellent communication and listening skills.
- A strong commercial knowledge/ awareness to garner credibility and influence among senior business leaders and identify investment opportunities.
- At least five years’ experience of B2B account management in a highly commercial environment, with evidence of network and account development
- A proven sales track record with a preference in solution selling
- Experienced and skilled negotiator, able to influence a wide range of organisations at the most senior level
- The ability to explain complex information clearly and simply
- Good sales and negotiation skills
- Good mathematical and computer skills
- Plenty of drive, initiative and motivation
- An independent and successful contributor
- The ability to analyze and research information
- Good presentation skills