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SENIOR ACCOUNT MANAGER (DN1211-02)

Job title: SENIOR ACCOUNT MANAGER (DN1211-02)
Contract type: Permanent
Location: Malaysia
Specialisation:
Industry: Information Technology
Start date: 09 Jun 2021
Job Reference: 46141
Contact details: Daniel DSNg
Contact email: daniel.dsng@jac-recruitment.com
Job published: 5 days ago

Job Responsibilities:

  • Responsible for managing, supporting, and servicing the account related needs.
  • Proactively identify new sales opportunities within a set of assigned Accounts. A set of accounts will be named as the individual comes on board.
  • Proactively develop relationships with customers and provide relevant support on the customers’ feedback on current and future IT solution needs.
  • Proactively work with relevant experience to conduct strategic account reviews with all assigned customers on a regular basis to review project, address client concerns and ensure the resolution of issues in a timely manner, with follow-up when appropriate.
  • Retain accounts through the development of strong relationships with key decision makers and users within an organization.
  • Accountable for payment collection of all closed deals
  • Ensure all sales bid submissions meets the company’s business guidelines.
  • Must continue to develop knowledge on the solution needs of the industry, and have broad awareness of the government environment.
  • Be able to present ideas well when meeting clients and channel partners.
  • Be able to create Account plan, strategize and execute the plan.
  • Required to build a healthy pipeline, and submit weekly sales forecast by monthly and quarterly for current year.

Job Requirements:

  • Possess recognized tertiary or professional qualification, preferably major in computer science, electronics engineering, sales/marketing, business administration.
  • Minimum 5 years’ experience in sales with proven track records, preferably in the IT Services Industry.
  • Experience in managing Government / GLC business and customers.
  • Result oriented and willing to learn new product and technologies supported by the company.
  • Able to work under pressure and independently without much supervision.
  • Candidates must be customer-oriented, disciplined, initiative driven and with good personality.
  • A team player, matured, self-motivated, with good interpersonal and communication skills.
  • Computer literate.
  • Good command of spoken and written English and Malay.
  • Possess own transport and willing to travel.