JOB RESPONSIBILITIES
- Manage incoming user requests and training sessions
- Resolve basic user inquiries through email or live demos
- Support system owner and key master users with data clean-ups, minor system updates, and fixes
- Update metatag values lists
- Manage system communication such as system messages, system email templates, database dashboard, and similar
- Maintain the assets of the newly developed employer brand (EVP) in Picturepark
- Facilitate the implementation of the employer value proposition (EVP) by providing asset-related support to local communication teams
JOB REQUIREMENTS
- Minimum of two years' experience in user support for digital platforms, such as Picturepark
- Experience in basic data maintenance, metadata tagging, and value lists management
- Some knowledge of HTML/CSS
- Proficient in Microsoft Office 365
- Highly organized and self-motivated team player with the ability to work independently
- Excellent oral and written English communication skills
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