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Sr Field Engineer

Job title: Sr Field Engineer
Contract type: Permanent
Location: Singapore
Specialisation: Engineering & Manufacturing
Reference: PR/155362
Job published: June 16, 2023 18:03
JOB DESCRIPTIONS
  • Troubleshoot and resolve technical issues on semiconductor equipment and systems including computer systems, complex software, or networked and/or wireless systems
  • Perform on-site installation, continual improvement programmes, parts' overhaul, preventive maintenance, modifications and repair works on equipment
  • Serve as company liaison with customer on administrative and technical matters for assigned projects
  • Coordinate logistics arrangements and with customer on equipment related matters
  • Respond to customers’ complaints, provides time to solutions to resolve customers’ Issues
  • Monitor the performance of the product, provide regular update report and feedback on customer’s service requests
  • Report common complaints of customers to management in order to address the situation for future reference
  • Identify opportunities for improvements and changes
  • Facilitate effective team interaction. Keep track of lessons learned and share with team members
  • Deliver engaging, informative, well-organised presentations to external and internal customers
 
JOB REQUIREMENTS
  • Degree in Electrical & Electronic Engineering or its equivalent
  • Min 6-8 years of relevant experience with semiconductor equipment knowledge
  • Strong communication and good interpersonal skills
  • A meticulous, organized and resourceful team player
  • A highly motivated individual who works independently
  • Work in cleanroom environment
  • Require to be on standby during after office hours/weekend/public holiday